At Abbots Bromley Surgery, we are a dispensing practice, meaning we source and provide your medications directly from our surgery. Our highly trained dispensing team is always available to assist with any queries you may have.
The service we provide allows us to ensure that you receive your medications in a timely, safe, and convenient manner, all within the comfort of your local community.
Ordering repeat prescriptions
Repeat prescriptions are usually for patients requiring regular treatment for a certain condition.
Prescriptions are initiated by the GP but can be arranged through consultation with the nurse practitioner.
Requests for repeat prescriptions are accepted Monday to Friday between 8.30am and 1pm in the following ways:
- Online Via NHS App/Patient Access
To get set up please contact the surgery and request online access for repeat prescriptions, requesting patient only, we need a valid email address.
Patient Access
2. In writing – request slips are available at the Dispensary, or in your repeat medication bag. Please complete and leave in the WHITE POST BOX BY FRONT DOOR or by post. PLEASE NOTE If put in request box after 1pm these will not be processed until the next working day.
3. Via email – Please email your request to AbbotsBromley.Dispensary@staffs.nhs.uk ensure you include your name and date of birth.
Abbots Bromley operates a 28 day repeat prescribing policy.
Please do not order your medication more than 1 WEEK before it is due.
Should you require extra medication, or you are in short supply then please speak to the Dispensary Team.
- All Repeat Prescriptions are reviewed regularly by a GP or nurse.
- Your medication should be reviewed annually, reviews take place during the month of your birth.
- Please advise of any changes made by the hospital to your repeat prescriptions or if you choose to stop taking any medication for any reason.
- Do not stockpile unwanted drugs at home – return them to the dispensary on Wednesday PM & Friday PM.
Collecting your prescription
Our dispensary is conveniently located at the surgery, to collect your prescription please go the signposted window, next to our main entrance where a friendly member of our trained dispensary team will assist you.
Dispensary Opening times:
Monday – Friday: 08:30am – 12:00pm & 3:00pm – 6:30pm
- Prescriptions are ready for collection from the Dispensary 2 FULL WORKING DAYS after your request.
- We will extend this to 3 FULL WORKING DAYS over the Christmas period and after bank holidays throughout the year.
- If you are collecting on behalf of a patient, please ensure that you have their name, address and know the exemption if they do not pay.
Questions about your prescription
If you have questions about your regular prescription, please speak to a member of the Dispensary Team. They may advise you to discuss your query with a GP or Nurse practitioner should you need to.
A local pharmacy may be able to answer questions on medicines you can buy without a prescription.
- The NHS website can provide detailed information about how your medicine works, when and how to take it, potential side effects, and answers to frequently asked questions. Go to Medicines A to Z (nhs.uk) for more information.
Medication reviews
All repeat prescriptions are reviewed by a GP or Nurse, we may ask you to come in for a regular review, we usually do these in the month of your birth. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery Wednesday afternoon or Friday afternoon. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.